• I provide guidance and advice to government departments, municipalities, and public bodies regarding the Right to Information and Protection of Privacy Act and responsibilities under the Act. 

• In this position, I receive and investigate referrals of child abuse and/or neglect and make first contact with all involved parties. I use professional judgment, standardized assessments, and consultation to determine the safety of a child and prescribe next steps to remedy substantiated incidents of maltreatment.

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• I provide emergency and on-call protective services when required and make collaborative determinations regarding the potential apprehension of a child from an unsafe environment and plan for their care.  This also includes taking the lead on subsequent legal action, including applications for the Court of Queens Bench for a protective legal status for a child, providing sworn affidavits and testimony to the Court, working with Crown Prosecutors and witnesses.

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• This position focuses heavily on interviewing children, caregivers, siblings, community members, and other relevant parties and compiling information electronically.  I also collaborate frequently with several agencies and organizations including:

  • Departments of Education, Health, and Justice & Public Safety

  • The Office of the Child and Youth Advocate

  • Horizon Health Network/Vitalité

  • RCMP

  • Municipal law enforcement

  • Child development support agencies

  • Indigenous child welfare agencies ​

  • Provincial/State/International child protection agencies

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• I provide short-term, Solution-Focused Brief Therapy interventions and services to families and children experiencing extreme poverty, trauma, intimate partner violence, substance use, mental health concerns, and other forms of hardship that result in a concern for a child's safety.

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• I perform lengthy and in-depth interviews with prospective foster parents to determine their suitability to assume primary care when a child cannot live with their ordinary caregivers.  I provide them with support, education, and ongoing training once they are approved. ​

• Collected, read, corrected, and graded assignments and essays from students in lower years, including those from classes in ethics and policy. 

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• Assisted students in lower years with exam preparation, and taught organizational, study, and time management skills.

• Coordinated with faculty to ensure all assignments were graded and returned to students in a timely fashion.

• Advocated for the rights of undocumented and precariously documented people and families to the local and provincial governments as well as community stakeholders, and the general public. This included guest speaking opportunities, offering training on human rights and immigrant rights, and leading group workshops and discussions. 

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• Created policy briefings for local government and media releases for events and awareness campaigns regarding the rights of undocumented people and the negative implications of keeping them from participating in society based on fear of deportation.​

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• Produced digital and print materials such as posters, brochures, infographics, and PowerPoint presentations to help in advocacy and knowledge-sharing opportunities.

• Organized and promoted social action events, workshops, rallies, and fundraising opportunities on and off the university campus. 

• Created visually attractive promotional and informational materials to advance the knowledge of child rights among child-serving organisations and the general public.​

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• Assisted the Executive with organizing the Annual General Meeting, grant writing, and member recruitment. I developed a membership scheme that ensured a value-added and meaningful experience for our current and prospective network of professionals.  

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• Collaborated with Executive and general members to develop a strategic plan for Champions as well as a list of deliverables and action items to accomplish over the next year.​

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• Developed a toolkit to address the 42 articles of the UN Convention on the Rights of the Child with a specific to NB focus, with target audiences of children and youth, parents, child-serving organizations, and the general public.

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• I was valued by the executive due to my hard work and dedication and was nominated at the AGM for the Secretary/Treasurer position and voted onto the Executive.  Subsequently, I was Vice-Chair, Chair, and Ex Officio.

• Presented the "It's Not Your Fault" rights-based abuse and violence prevention workshop in 7 schools to 29 classes and almost 700 grade seven students across the Anglophone West school district. The presentation provided critical education not otherwise taught in their curriculum describing their rights, the United Nations Convention on the Rights of the Child, how to identify safe adults and get help, as well as the responsibilities that adults have to protect them.

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• Designed a training session about types of abuse, bullying, and harassment as well as strategies to mitigate risk for PEI Red Cross Water Safety summer camp counselors so they could better understand their legal responsibilities when working with children and youth.

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• Established rapport and relationships with guidance counselors and teachers in ASD-W school to book workshops and also collaboratively follow-up with disclosures of abuse and violence from students that were elicited from the workshop.

• Liaised with new students who required Accessibility Services and provided guidance and reassurance for those who needed extra support during orientation activities to "ease their minds" about university life.​

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• Collaborated with Accessibility Services and the Learning Strategist to plan activities and offer helpful tools for students in regard to time management, self-care, academic success, and social involvement.​

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• Opened a space for incoming students to voice their concerns and fears about the upcoming school year and linked them with appropriate resources, on and off-campus, as well as helpful tips and tricks for success.

• Planned and facilitated multiple daily activities for residents, balancing accessibility, resources, weather, preferences, and limitations.

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• Collaborated with full-time staff to assist with cleaning, resident care, and facility management, in addition to supporting residents' families during times of illness and grief.

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• Special projects:

  • completely overhauled and organized facility policies, forms, and documentation to introduce updated and easily accessible key resources including confidential client data, medical incident reports, and medication schedules.

  • Planned and organized the annual Summer Garden Party for over 100 guests including residents, their families, and VIPs. Responsibilities included making decorations and invitations, menu planning, seating arrangements, securing entertainment and dignitaries, and adhering to a strict budget. 

• Coordinated effective delivery of census forms in a large and challenging rural area in collaboration with the Crew Leader and enumerators to ensure all residents received a census form.​

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• Effectively assisted the Crew Leader with Enumerator training, quality control assessments, and formulating plans to address any mistakes and inconsistencies in census delivery, resulting in successful data collection.​

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• Supported Enumerators when they had questions about complex statistical and research-based concepts to ensure their full understanding and the successful implementation of Census 2016 in our geographical area. 

• Facilitated personalized campus tours for prospective students resulting in their better understanding of STU's academic and resource offerings.​

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• Established rapport with prospective students and their families in a very short period of time and offered appropriate information about STU, the community, and student life.​​

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• Represented STU in a professional and approachable manner during all interactions, resulting in the comfort and enjoyment of prospective students and their families during tours. 

• Communicated daily events and important information to guests, ensuring clarity and comprehension in both English and French. Monitored both the admissions desk and retail area and switched tasks to address inventory or ticketing based on need. ​

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• Represented the first and last point of guest contact in a knowledgable, professional, and friendly manner to engage in conversation and gauge guest satisfaction, and effectively address concerns if necessary. This was also an opportunity to encourage repeat visits and the purchase of an Ambassador/Season Pass.  ​​

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• Curated bespoke guest experiences to individual or group interests, needs, and language/mobility requirements in collaboration with Site Interpreters, Artisans, and management.

• Ordered all food and supplies and coordinated and facilitated efficient food and supply deliveries to three on-site departments. ​

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• Evaluated guest volume and prepared the restaurant, prepped drinks, set tables, and acted as a hostess for pleasant guest dining experiences. ​

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• Collaborated with servers and cooks to aid them in the successful completion of tasks and assignments, including bartending, food prep, deep cleaning, and inventory to ensure restaurant efficiency.   

• Analyzed sales data to pull merchandise to restock shelves to ensure full displays and an aesthetically pleasing consumer experience.​

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• Offered personalized recommendations on products and services taking customer needs and budget into consideration.

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• Supported management and the sales team with various duties as required, including being cash trained and assisting with deliveries and special projects.   

• Processed high-value guest accounts in a confidential and respectful manner with exceptional attention to detail and guest requirements to create unforgettable and bespoke experiences at some of the world's most exclusive and elevated hotels and resorts. 

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• ​Collaborated with on-site Ritz Carlton concierges and staff to ensure all guest requests were accommodated, no matter how extravagant or complex.​

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• Represented a world-class Fortune 500 company with tact, insight, resourcefulness, flexibility, and reliability to assist guests in booking hotel stays around the world with ease and simplicity. 

• Managed the assignment of daily tasks to a department of 40+ employees and aided them in their duties to ensure hotel cleanliness and guest satisfaction. ​

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• Trained and coached new and long-term employees in guest room and public spaces cleaning, ongoing skill development, and sought opportunities to aid them in reaching their future career goals. ​​

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• Collaborated with other departments in implementing best practices and standard operating procedures resulting in a healthier, safer, and more engaging work environment. 

• Collaborated with guest services staff to personalize hotel rooms with extras and above and beyond accommodations for guests to ensure a welcoming and effortless guest experience all the while adhering to strict world-class standards. ​

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• Offered knowledgable and competent suggestions and recommendations to guests on local, regional, and provincial dining, excursions, and experiences to enhance their stay and encourage repeat business. ​​​

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• Gained approval to independently assess guest room and public space cleanliness resulting in the immaculate care and cleanliness of a timeless historic New Brunswick property. 

• Maintained a clean and tidy store, as well as outdoor grounds, ensuring a visually appealing and functional site.​

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• Assisted customers with pumping gas, dispensing propane and recommended appropriate vehicle-related maintenance and fluids for a full-service experience.  ​

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• Coordinated gas deliveries from Seaboard and supported management with higher-level tasks including new colleague training, inventory, data entry, and money handling to facilitate an efficient workplace. 

• Counseled students living in residence with any issues that arose including academic, interpersonal, physical/mental/sexual health and safety concerns, drug and alcohol use, and healthy relationships and referred them to appropriate resources when necessary.​

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• ​Coordinated and facilitated residence and campus events in collaboration with the residence life team to aid in the successful integration of new and returning students in an often overwhelming environment. ​

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• Respected the diverse familial and cultural backgrounds of students, as well as their confidentiality, and acted with professionalism and empathy to develop healthy coping mechanisms when challenges arose.

• Efficiently performed groundskeeping and maintenance duties for public parks and buildings to create clean and pleasant public spaces.​

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• Evaluated the service needs of groundskeeping equipment and made maintenance requests to the mechanic and relevant staff.​

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• Assisted permanent employees with special event preparations and set-up resulting in safe and secure events over the summer months. 

• Organized information pamphlets and brochures according to geographic location, activity, and accommodation type to create stress-free vacation planning for Canadian and international tourists. ​

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• Expertly communicated relevant information to tourists about their desired destinations to ensure guests left happy and informed. ​

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• Designed tourism posters and pamphlets to help tourists decide the best destination for their lifestyle, length of stay, and budget, easing stress and encouraging a more in-depth Kings County experience. 

• Developed a vacation bible school and summer activity schedule for a fun and exciting summer program for children and teens.​

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• Directed short skits and plays with children to help them learn teamwork and social skills.​

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• Built rapport with participants quickly to assess whether they or their family were in need of Family Services support such as the Food Bank, clothing vouchers, transportation, or other available services. 

• Guided campers in their daily activities at a not-for-profit summer camp and established rapport with children who were often coming from abusive or at-risk homes, or who had behavioural or physical challenges. ​

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• Supported campers in their endeavors to take risks, try new things, and make new friends, and encouraged the development of positive and meaningful relationships.  ​​​

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• Focused on the well-being of campers and supported them and showed empathy during times of distress and modeled positive and caring behaviour, and encouraged them to find creative solutions to any problems or issues that arose.